Introduction:
Building rapport is a crucial skill that can help individuals establish and maintain strong relationships with others. This skill is particularly important in sales, as customers tend to prefer buying from people they like and trust. In this course, we will explore the concept of rapport, its importance, and tips for building it effectively.

Course Objectives:
By the end of this course, you will be able to:
- Define what rapport is
- Explain why rapport is important in sales
- Implement effective rapport-building techniques

Why take this course?
This course is designed for anyone who needs to build relationships as part of their job or improve their sales techniques. Whether you are a salesperson, a customer service representative, or simply looking to improve your interpersonal skills, this course will provide you with valuable insights and practical tips for building rapport with others.

Conclusion:
Building rapport is a skill that anyone can learn with practice. By taking this course, you will gain a deeper understanding of what rapport is, why it is important in sales, and how to build it effectively. By implementing the tips and techniques covered in this course, you will be able to establish and maintain strong customer relationships, and ultimately drive sales success.