Course
Presenting with Confidence (iAM0244)
Communication Skills
Presenting with Confidence (iAM0244)
Presenting can be a scary business. Standing up there on your own. All those people looking up at you, waiting impatiently for you to wow them with your expert knowledge. Or to fail miserably by stumbling over your words and forgetting what to...
Sector Knowledge (Verticals) (iAM0269)
Business and Management
Sector Knowledge (Verticals) (iAM0269)
You’ve seen Mastermind, right? The ominous music… the black chair… and the even scarier host? Everyday people sit on that scary, black chair, then give their name, occupation, and specialist subject, before being grilled with a load of...
Building your Brand on LinkedIn (iAM0272)
Leadership and Personal Development
Building your Brand on LinkedIn (iAM0272)
Nowadays, it seems everyone is on social media. It’s useful for keeping you up to date with everything you’re interested in, and to form connections. Businesses, of course, are on social media, too. The social-media platform of choice for...
Maintaining Commitment - Closing the Sale (iAM0276)
Marketing and Sales
Maintaining Commitment - Closing the Sale (iAM0276)
A runner’s eye is always on the finish line, right? We’ve all got goals, both in our personal and professional lives. As a salesperson, your finish line is when that sale closes. Based on your pitch and hard work, the customer has decided to...
Using Rapport (iAM137)
Communication Skills
Using Rapport (iAM137)
Introduction:
Building rapport is a crucial skill that can help individuals establish and maintain strong relationships with others. This skill is particularly important in sales, as customers tend to prefer buying from people they like and trust....

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