Course
Active Listening (iAM0286)
Communication Skills
Active Listening (iAM0286)
Listening. It can’t be that difficult, right? I mean, it’s just a case of pointing your ears in the right direction, isn’t it? Wrong! Listening isn’t just about sitting there and nodding like that dog off TV while some guy in a suit...
Creating Effective Online Meetings (iAM0288)
Office Productivity
Creating Effective Online Meetings (iAM0288)
Remember when video calls were a novelty? Ooh, look at Sandra’s bookcase. Uh oh, Christine’s dog’s just joined the call. Sorry, Tim, you’re on mute... No, you’re still on mute... But now people are used to online meetings, so you need...
Critical Thinking (iAM0289)
Leadership and Personal Development
Critical Thinking (iAM0289)
Ever had to think on your feet? Make decisions fast, solve a tricky problem, pronto? Like that time when you only had a few minutes to order those new climbing ropes you needed before delivery cut-off. Reviews on the selling website were 5-stars,...
Effective Questioning Skills (iAM0290)
Communication Skills
Effective Questioning Skills (iAM0290)
Whether you plan corporate takeovers or fabulous parties, information is the key to doing a good job. But what if you’re struggling to get the information you need? The person you’re speaking with might be a closed book, but you could also be...
How to Delegate (iAM0291)
Leadership and Personal Development
How to Delegate (iAM0291)
It’s an avalanche! Run for your lives! Sometimes the amount of work passing across your desk in a single day can seem more like winter snow cascading wildly down an alpine slope. When that happens, it’s likely you need to learn to delegate...
Preparing a Presentation (iAM0292)
Communication Skills
Preparing a Presentation (iAM0292)
Presentations. Yaaaawn. They’re boring, right? Well… yes. That’s why we create animated eLearning courses. But sometimes, even we have to deliver presentations. If you don’t want your next presentation to fall flat and become an...
Sharing Ideas in Meetings (iAM0293)
Communication Skills
Sharing Ideas in Meetings (iAM0293)
Imagine if you had the greatest idea in the history of the world… ever! But that no one ever heard it. It can be frustrating when you feel you’re overlooked in meetings, that your ideas and suggestions are ignored – or worse, taken by...
Strategic Thinking (iAM0294)
Leadership and Personal Development
Strategic Thinking (iAM0294)
Picture this. You’re in a job interview, you’ve prepped, re-read your CV for the 10th time, and you’re ready. It’s going well, but just when you think it’s in the bag, the interviewer asks a question that makes you draw a blank. Oh no!...
Assertiveness (iAM0303)
Leadership and Personal Development
Assertiveness (iAM0303)
When was the last time you were assertive? Perhaps it was when your local greasy spoon messed up your order. Or when your partner refused to take the bins out. Maybe it was at work. Or maybe not... No matter how confident you are in your daily...
Customer Success Management (iAM0312)
Marketing and Sales
Customer Success Management (iAM0312)
Every business wants new customers, right? New customers mean you’re creating great products and services that people want to buy. Except, what happens when those customers drift away, tempted by shiny new competitors and fresh gimmicks?...

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